Supported delivery methods
When placing an order through our online shop, you can choose one of the following options:
- delivery to address by Econt
- delivery to Econt office
- delivery to address by a secure (incasso) vehicle
- pick them up from a Tavex office
Delivery by Econt might take up to 1 working day, and delivery by a secure vehicle – up to 3 working days.
You are welcome to come and pick-up your products from the office you chose during checkout at the same day after we have received your payment.
In all instances, you need to present a valid ID to collect the products.Take into consideration that the client, the payer and the recipient must be the same person.
The package is fully insured, and in the extremely unlikely case that the package is lost or damaged, we will re-ship the items or refund your money.
The products are encased in protective wrapping and placed in a discreet, unbranded padded package.
If a delivery delay occurs or if the ordered product is out of stock, we will always contact you by email or phone to give you details about the delivery.
Prices of “Delivery to address”, and “Delivery to Econt office” are based on the total cart price. You can see detailed price information during checkout before you submit the order.
“Delivery by a secure (incasso) vehicle” to any location in Bulgaria costs 30 lv. regardless the total cart amount.