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Cookie usage
Here you can find all the cookies that might be stored on your browser while browsing the site, what they are used for, and for how long at most each one of them is remembered.
Necessary
| Cookie name | Description | Duration |
|---|---|---|
| tavex_cookie_consent | Stores cookie consent options selected | 60 weeks |
| tavex_customer | Tavex customer ID | 30 days |
| wp-wpml_current_language | Stores selected language | 1 day |
| AWSALB | AWS ALB sticky session cookie | 6 days |
| AWSALBCORS | AWS ALB sticky session cookie | 6 days |
| NO_CACHE | Used to disable page caching | 1 day |
| PHPSESSID | Identifier for PHP session | Session |
| latest_news | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| latest_news_flash | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| tavex_recently_viewed_products | List of recently viewed products | 1 day |
| tavex_compare_amount | Number of items in product comparison view | 1 day |
Preference
| Cookie name | Description | Duration |
|---|---|---|
| chart-widget-tab-*-*-* | Remembers last chart options (i.e currency, time period, etc) | 29 days |
| archive_layout | Stores selected product layout on category pages | 1 day |
Statistic
| Cookie name | Description | Duration |
|---|---|---|
| _ga | Used to distinguish users | 2 years |
| _gid | Used to distinguish users | 24 hours |
| _ga_* | Used to persist session state | 2 years |
| _gac_* | Contains campaign related information | 90 days |
| _gat_gtag_* | Used to throttle request rate | 1 minute |
| _fbc | Facebook advertisement cookie | 2 years |
| _fbp | Facebook cookie for distinguishing unique users | 2 years |
What is the buying rate and selling rate in currency exchange?
The buy rate shows the price at which we at Tavex buy the specific currency. The sell rate is the price at which we sell to our clients. For example, if a user has euros with which they want to buy US dollars, they will acquire the currency at the sell rate. Conversely, if they have US dollars that they want to sell for euros, they should look at our buy rate for US dollars.
What is the largest amount I can exchange without having to declare it?
The threshold for declaration when carrying out an occasional cash transaction is a value equal to or exceeding 5,000 euros.
According to Art. 11, para. 1 of the Anti-Money Laundering Act, all exchange offices and financial institutions are required to identify their clients before carrying out currency exchange operations exceeding 5,000 euros.
What is a cross-course?
This is the “Buy” or “Sell” rate between two foreign currencies. It is measured in euros.
For example: You want to buy dollars and you have British pounds. We buy 1 pound for 1.129 euros and sell 1 dollar for 0.87 euros. The cross rate for pound/dollar is 1.129/0.87 and is equal to 1.297. This means that for every pound you will receive 1.297 dollars.
What do your currency boards show?
The exchange rate of each currency shows how many units of that currency are equal to 1 euro. For example: USD = 1.162 (buy) / USD = 1.141 (sell).
Can I buy currency with a debit/credit card?
No. You can purchase currency in cash only.
What is the trend? Where is the exchange rate heading?
We do not make forecasts regarding movements in the currency market.
Do you charge fees or commissions for currency exchange?
We operate without fees or commissions in all cases of currency exchange. You receive the rate displayed on the boards in our offices and on www.tavex.bg.
Is a prior request needed to exchange a specific currency?
Sometimes, if you need to exchange a larger amount of common or more exotic currencies.
In such cases, we recommend contacting us in advance and specifying the Tavex office where you wish to exchange. We will ensure that the required amount of the respective currency is available.
Due to various and sometimes unpredictable market conditions, we always advise our clients to exchange currency at least 1–2 weeks in advance if they know the exact date when it will be needed.
Why are there no cross rates?
Because Bulgarian legislation requires all transactions to be conducted through the country’s official currency.
Why do you sometimes not publish a “Buy” or “Sell” rate for a currency?
Reason No. 1: Market volatility
Market conditions may be extremely volatile, and as a result we may temporarily suspend trading in a given currency.
Reason No. 2: Temporary suspension of trading in a specific currency
Under Bulgarian law, all exchange offices are required to buy and sell currency within no more than a 5% deviation from the Bulgarian National Bank (BNB) fixing for the previous day. Meanwhile, markets may be so volatile that prices move beyond the permitted 5%. Such conditions do not allow trading in the specific currency due to the legal requirement to comply with the previous day’s fixing. The BNB fixing is updated daily by 6:00 PM, at which point we may suspend or resume trading.
Reason No. 3: Out of stock
Sometimes sudden and unplanned high demand for a currency arises and it becomes unavailable. In such cases, we remove its price until availability is restored as quickly as possible.
Can I sell back currency that I purchased from you?
Yes, we will buy back banknotes of all currencies for which a “Buy” rate is published on the boards in our offices and in the Currency section of our website.
Do you sell small bills?
Yes, we maintain availability of various currency denominations.
Please note that holding only small denominations can sometimes be challenging, as they are harder to transport and bulkier. It is important to have the right mix of denominations according to your needs.
You can always consult with advisors at a Tavex office or contact us at +359 (2) 9 888 666. You will receive professional advice on the best denomination mix for your specific situation.
Do you exchange coins?
We do not exchange coins.
Is there a limit to the amount I can exchange?
There is no legal limit on the amount for currency exchange.
If you wish to exchange a larger amount of a specific currency, please contact us in advance at +359 (2) 9 888 666.
Where can currency be exchanged?
It is recommended to buy currency from a reputable dealer such as Tavex, which has extensive experience on the Bulgarian market and publishes clear buy and sell rates. You can purchase currency from us easily and conveniently online, as well as in person at any of our physical offices.
How does the currency calculator work?
Enter the amount of the currency you wish to buy or sell, and the calculator will automatically calculate its equivalent in another currency of your choice.
In the currency calculator, you can calculate equivalents of any amounts for all currencies traded by Tavex. The rates are identical to those in the exchange rate list and in our offices.
Please note that Tavex works only with whole currency units and operates exclusively with banknotes that are in circulation for the respective currency. If rounding is required, when exchanging in an office you will receive a change.
Can I get a better price?
To negotiate a better price, you need to contact the dealer department at (02) 9 888 666, following the menu steps:
1 “For prices, availability, or deal negotiation” and option 5 “For consultation with a dealer and deal arrangement.”
Please note that we cannot always provide a better quotation for a given currency or product.
